Every Department.
Purpose-Built Workflows.

VivalynEMR doesn't give your departments generic forms and call it a day. Each department gets workflows designed for how they actually work — from OPD queues to nursing handovers to OT scheduling.

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Clinical Departments

Outpatient Department (OPD)

Complete OPD workflow — patient intake, appointment scheduling, doctor availability, real-time queue, clinical encounters with dynamic forms, AI-assisted notes, and prescription generation.

Key Workflows:
  • Patient intake wizard
  • Appointment booking & rescheduling
  • Walk-in queue management
  • Clinical encounter with AI scribe
  • Auto-prescription generation

Inpatient Department (IPD)

Admission to discharge on one screen. Visual bed maps, ward management, transfer workflows, daily progress notes, and complete discharge documentation.

Key Workflows:
  • Admission & bed assignment
  • Transfer between wards
  • Daily progress notes
  • Diet & activity orders
  • Discharge summary generation

Emergency & Triage

Rapid patient registration, AI-powered triage assessment, emergency protocols, critical alert routing, and seamless handoff to IPD when admission is needed.

Key Workflows:
  • Rapid registration
  • AI triage scoring
  • Emergency protocol activation
  • Critical alert escalation
  • IPD admission handoff

Operation Theatre

Surgery scheduling, OT room allocation, surgical team management, intra-operative documentation, and post-operative care handoff.

Key Workflows:
  • Surgery scheduling
  • OT room & equipment allocation
  • Surgeon & anesthetist assignment
  • Intra-operative documentation
  • Post-op care handoff

ICU / CCU

Critical care with minute-by-minute vitals monitoring, ventilator parameter tracking, and real-time alerts for deteriorating patients.

Key Workflows:
  • Continuous vital monitoring
  • Ventilator management
  • Fluid balance tracking
  • Deterioration alerts
  • ICU daily notes

Physiotherapy

Treatment plans, session tracking, progress assessment, and exercise prescription — tailored for rehabilitation workflows.

Key Workflows:
  • Treatment plan creation
  • Session documentation
  • Progress tracking
  • Exercise prescription
  • Outcome measurement

Diagnostic Departments

Laboratory (LIS)

Full laboratory workflow from order to verified result. Sample collection tracking, processing management, result entry with automated abnormal flagging, and direct clinician notification.

Key Workflows:
  • Order management
  • Sample collection & tracking
  • Result entry & verification
  • Abnormal value auto-flagging
  • Direct clinician notification

Radiology (RIS)

Imaging orders across 6 modalities, radiologist worklist, PACS viewer integration, structured reporting, and critical finding alerts.

Key Workflows:
  • Multi-modality imaging orders
  • Radiologist worklist
  • PACS viewer integration
  • Structured reporting
  • Critical finding alerts

Support Departments

Pharmacy

Prescription queue, dispensing verification, inventory management with stock alerts, batch tracking, and expiry management.

Key Workflows:
  • Prescription queue
  • Dispensing verification
  • Stock & inventory management
  • Batch & expiry tracking
  • Auto-reorder alerts

Nursing Station

Task management, vitals schedule, Medication Administration Records (MAR), shift handover notes, and patient care coordination.

Key Workflows:
  • Task assignment & tracking
  • Vitals schedule
  • MAR administration
  • Shift handover notes
  • Care plan updates

Medical Records (MRD)

Document management, record retrieval, coding (ICD-10), statistical reporting, and archival with version control.

Key Workflows:
  • Document upload & categorisation
  • Record retrieval
  • ICD coding & statistics
  • Audit trail
  • Version control

Administrative Departments

Billing & Finance

Bill generation, multi-mode payments, insurance claims, doctor earnings, advances, refunds, and comprehensive revenue reporting.

Key Workflows:
  • Bill generation
  • Payment processing (UPI, card, cash)
  • Insurance claim submission
  • Doctor earnings tracking
  • Revenue reporting

Insurance & TPA

Payer registry, patient policy management, eligibility verification, pre-authorisation workflows, and claim tracking with real-time status.

Key Workflows:
  • Payer management
  • Policy registration
  • Eligibility verification
  • Pre-authorisation
  • Claim tracking

HR & Staff Management

Staff directory, role assignment, attendance, shift scheduling, and performance tracking across all departments.

Key Workflows:
  • Staff directory
  • Role & permission assignment
  • Shift scheduling
  • Attendance tracking
  • Department assignment

IT Administration

System configuration, user management, integration settings, security policies, and platform monitoring and diagnostics.

Key Workflows:
  • User provisioning
  • System configuration
  • Integration management
  • Security policy settings
  • System health monitoring

Patient-Facing

Patient Portal

Patient self-service — view medical records, download reports, book appointments, manage prescriptions, and access health scores.

Key Workflows:
  • Medical record access
  • Report downloads
  • Appointment booking
  • Prescription history
  • Health score dashboard

Telehealth

Built-in video consultations with integrated clinical documentation. Doctors see full patient history during calls.

Key Workflows:
  • Video consultation
  • In-call documentation
  • Prescription during call
  • Follow-up scheduling
  • Recording (optional)

AI Health Companion

Patient-facing AI chatbot that answers health questions, explains medications, sends reminders, and provides health guidance — 24/7.

Key Workflows:
  • Health Q&A
  • Medication guidance
  • Lab report explanation
  • Appointment reminders
  • Wellness recommendations

Need a Department We Haven't Listed?

VivalynEMR is extensible. Try it free for 30 days, or talk to our team about custom department workflows.